When making a purchase with JMT Designs you acknowledge that you have read, understand and accept the terms and conditions of our store as well as have read and understand our refund/return policy.

 

IMPORTANT: Once an item has been "purchased" no refunds or cancellations will be issued even if the item(s) have not been shipped. At JMT Designs most items are either handmade (made to order) or ordered specifically for you from our supplier (hats, accessories, etc.) so our process starts as soon as your purchase is made. If there is a defect with your item please let us know and we will be glad to replace it (see below).

- Processing time is approximately between 1-2 Business Days for Ready to Ship and 7-10 Business Days for Made to Order item(s) to be shipped (regardless of shipping option selected)

 

- Defective Items and Incorrect Items Received: must be reported to info@shopjmtdesigns.com with photos and claimed defective within 2 days of receiving (marked delivered) or defect becomes considered wear & tear and wrong item delivered becomes yours to keep. 

 

- Clothing color may have a slightly different color then pictured due to lighting.

 

 

*Check and double check your address. If package is sent back it'll be at buyer expense to re-ship. If package is delivered to wrong house, it is buyer’s responsibility to track down package.

 

Lost/ Stolen Packages: JMT Designs is not responsible for lost or stolen packages. Once package is marked "delivered" and is deemed lost by you and a claim needs to be filed with the post office.  If damaged after delivered, buyer is responsible. For other issues please contact your local post office.  

- Prices of our products are subject to change and may change without any notification.

 

- At times we may have errors on descriptions, prices, & promotions. We have the right to cancel orders and/or change errors.

 

We truly appreciate your business and thank you for shopping at JMT Designs! 

 

Still have questions? Feel free to send us an email at info@shopjmtdesigns.com.